Opinions of the General Office of the State Council on Strengthening the Quality and Safety of Elevators

Guobanfa [2018] No. 8

To the people's governments of all provinces, autonomous regions, and municipalities directly under the Central Government, as well as all ministries and departments of the State Council and their directly affiliated institutions:

China is a major producer and user of elevators. The quality and safety of elevators are related to the safety of people's lives and property, as well as the stability of economic and social development. In recent years, the number of elevator accidents and fatalities in China has continued to decrease, and the safety situation has remained stable and improved. But as the number of elevators continues to grow, the number of old elevators is increasing year by year, and elevator malfunctions and safety accidents occur from time to time, which has a significant social impact. In order to further strengthen the quality and safety of elevators, ensure the safety and convenience of people's travel, and with the approval of the State Council, the following opinions are proposed.

1、 Overall requirements

（1） Guiding ideology.

（2） Basic principles.

——Persist in serving the people. Taking ensuring the safety and convenience of people's travel as the starting point and fundamental goal of work, strengthening the public welfare attribute of elevator quality and safety work, optimizing services, and ensuring and improving people's livelihoods.

——Adhere to legal supervision. Establish and improve the legal, regulatory, and standard system, fully utilize the rule of law thinking and methods to carry out elevator safety supervision work, adhere to the consistency of rights and responsibilities, and implement the main responsibilities of relevant parties.

——Persist in reform and innovation. Deepen the reform of "streamlining administration, delegating powers, and improving services", innovate regulatory models, fully leverage market mechanisms, strengthen in-process and post event supervision, and promote the scientific development of elevator production, use, supervision, and inspection work.

——Adhere to diverse governance. Give full play to the roles of various stakeholders in elevator quality and safety, and form a new pattern of diversified governance with the implementation of stakeholder responsibilities, unified government leadership, regulatory departments performing their duties in accordance with the law, technical support from inspection agencies, corporate integrity and self-discipline, and social participation and supervision.

（3） Main objective.

By 2020, efforts will be made to establish a comprehensive elevator quality and safety work system with sound regulations and standards, clear safety responsibilities, effective work measures, perfect regulatory mechanisms, and social participation. The level of elevator quality and safety will be comprehensively improved, and the safety situation will continue to stabilize and improve. Indicators such as the number of accidents and deaths per 10000 elevators will approach the level of developed countries.

2、 Key tasks

（4） Improve the quality and safety level of elevators.

Carry out elevator quality improvement actions, strengthen product type testing and consistency verification, enhance installation supervision and inspection, improve the overall quality development level of the elevator industry cluster area and the quality and safety level of newly installed elevators. Under the leadership of the General Administration of Quality Supervision, Inspection and Quarantine and the responsibility of the Ministry of Industry and Information Technology, we will integrate and optimize safety technical specifications and national standards. Based on the reference of international advanced standards, we will put forward higher requirements for the safety and configuration standards of elevator bodies, create a more stringent standard and specification system suitable for China's national conditions, and encourage elevator enterprises to provide high-quality products and services higher than national standards. Strengthen the revision of technical standards related to the installation of elevators in existing residential buildings, and promote the installation of elevators in existing residential buildings. (Led by the General Administration of Quality Supervision, Inspection and Quarantine, and responsible by the Ministry of Housing and Urban Rural Development, etc.)

（5） Strengthen the management and renovation of hidden dangers.

Local governments at all levels should prioritize the supervision of elevators without property management, maintenance, and repair funds, as well as elevators with major accident hazards. They should implement rectification responsibilities and funding arrangements, take multiple measures to comprehensively rectify and eliminate accident hazards and risks. We need to formulate policies related to the renovation and overhaul of old residential elevators, establish a safety assessment mechanism, smooth the channels for extracting housing maintenance funds, clarify the procedures for emergency use of maintenance funds and the mechanism for raising funds in the event of a lack of maintenance funds, and promote the renovation and overhaul of old residential elevators. (Responsible for each provincial government)

（6） Improve usage management and maintenance mode.

Promote the concept of "maximizing safety throughout the entire lifecycle and optimizing costs", implement the integrated procurement model of "elevator equipment+maintenance services", and explore professional and large-scale elevator usage management methods. Promote the transformation of maintenance mode, lawfully promote on-demand maintenance, and promote new models such as "all inclusive maintenance" and "Internet of Things+maintenance". Strengthen quality supervision and spot checks for maintenance, and comprehensively improve maintenance quality. (Led by the General Administration of Quality Supervision, Inspection and Quarantine, and responsible by the Ministry of Housing and Urban Rural Development, etc.)

（7） Scientific adjustment of inspection and testing methods.

Optimize the allocation of inspection and testing resources based on risk levels and safety management status. Scientific adjustment of supervision and inspection, regular inspection content, and regular inspection cycle shall be carried out by special equipment technical inspection agencies or other approved inspection agencies within the authorized scope of supervision and regular inspection work. Strengthen and standardize self testing, allow qualified maintenance units to conduct self testing, or entrust approved inspection and testing institutions to provide testing services by the user units, and encourage qualified social institutions to carry out elevator testing work. Strengthen the supervision and inspection of inspection and testing work, and improve the quality of inspection and testing. (Responsible by the General Administration of Quality Supervision, Inspection and Quarantine)

（8） Establish a traceability system and emergency rescue platform.

By utilizing information technologies such as big data and the Internet of Things, we will build a public information service platform for elevator safety, establish an elevator quality and safety evaluation system with failure rate and service life as the main indicators, gradually establish a quality and safety traceability system for the entire life cycle of elevators, achieve problem and responsibility traceability, and play a role in social supervision. The General Administration of Quality Supervision, Inspection and Quarantine is responsible for promoting the coverage of mobile communication signals in elevator cars and researching and advancing the information security work of intelligent elevators. The Ministry of Industry and Information Technology and the General Administration of Quality Supervision, Inspection and Quarantine shall be responsible for their respective duties. Local governments at all levels shall incorporate elevator emergency rescue into the local emergency rescue system, establish a public service platform for elevator emergency rescue, and coordinate and command elevator emergency rescue work in a unified manner. (Responsible for each provincial government)

（9） Improve the safety supervision mechanism.

Further improve the mechanism for elevator safety supervision, strengthen elevator safety supervision and management, and investigate and punish illegal and irregular behaviors in accordance with the law. The General Administration of Quality Supervision, Inspection and Quarantine is responsible for conscientiously fulfilling safety management responsibilities in accordance with the requirements of "managing industry must manage safety, managing business must manage safety, and managing production and operation must manage safety", guiding and supervising relevant units to strengthen elevator safety management. (The Ministry of Education, the Ministry of Housing and Urban Rural Development, the Ministry of Transport, the Ministry of Commerce, the National Health and Family Planning Commission, and the National Tourism Administration are responsible for their respective duties.) Give full play to the role of the Office of the State Council Work Safety Committee, guide and coordinate industry regulatory departments to do a good job in the management of elevator safety industry. (Responsible for the State Administration of Work Safety)

（10） Implement the main responsibility for quality and safety.

Implement the responsibility of elevator production enterprises, urge them to be responsible for the quality of elevator manufacturing and installation, and do a good job in tracking, monitoring, and providing technical services for elevators in use. The General Administration of Quality Supervision, Inspection and Quarantine is responsible for implementing the responsibilities of relevant units in housing construction, urging them to be responsible for the installation of elevator attached facilities and the quality of civil engineering, and ensuring that elevator selection and configuration comply with relevant standards and specifications. The Ministry of Housing and Urban Rural Development takes the lead, while the General Administration of Quality Supervision, Inspection and Quarantine is responsible for implementing the responsibilities of elevator owners or their entrusted managers, urging them to be responsible for elevator use and management, strengthening elevator safety management, conducting daily inspections, maintenance supervision, emergency response, and ensuring the safety of elevator use. (Led by the General Administration of Quality Supervision, Inspection and Quarantine, and responsible by the Ministry of Housing and Urban Rural Development, etc.) Implement the responsibilities of elevator maintenance units, urge them to be responsible for the safety performance of elevators, and do a good job in daily maintenance and emergency rescue. (Responsible by the General Administration of Quality Supervision, Inspection and Quarantine)

（11） Strengthen enterprise self-discipline and integrity construction.

Strengthen the construction of enterprise integrity and self-discipline mechanism, promote the "self declaration+credit management" model, encourage elevator enterprises to carry out standard self declaration and service quality public commitment, and encourage voluntary compliance evaluation based on group standards. Establish a system for publicizing information related to elevator manufacturing, installation, usage management, maintenance, and upkeep. Create a market environment that is honest, fair, just, and transparent, and jointly punish severely illegal and dishonest enterprises in accordance with the law. (Led by the General Administration of Quality Supervision, Inspection and Quarantine, responsible by the State Administration for Industry and Commerce, etc.)

（12） Actively develop elevator liability insurance.

Promote the development of elevator liability insurance, explore effective protection models, provide timely claims services, and resolve conflicts and disputes. Innovate insurance mechanisms, optimize the development of the "insurance+service" new model, leverage the accident compensation and risk prevention role of insurance, and promote the improvement of elevator usage management and maintenance level. (Responsible for China Insurance Regulatory Commission, General Administration of Quality Supervision, Inspection and Quarantine, etc.)

（13） Promote industrial innovation and development.

Support and encourage independent innovation and technological progress of elevator production enterprises, promote the improvement of enterprise technology research and maintenance service capabilities, promote the transformation of elevator production enterprises from manufacturing enterprises to innovative and service-oriented enterprises, and guide the chain and scale development of elevator maintenance enterprises. Carry out elevator brand creation activities, support the export of elevator products, encourage elevator enterprises to "go global", and comprehensively enhance the brand awareness and competitiveness of Chinese elevators. (Led by the General Administration of Quality Supervision, Inspection and Quarantine, with the Ministry of Industry and Information Technology and the Ministry of Commerce responsible for their respective duties)

3、 Guarantee measures

（14） Strengthen organizational leadership.

Local governments at all levels should strengthen the supervision and management of elevator safety in their respective areas, establish a coordination mechanism for elevator quality and safety work, incorporate the situation of elevator quality and safety work into the government's quality and safety responsibility assessment system, supervise and guide their departments and dispatched agencies to fulfill their regulatory responsibilities in accordance with the law, and timely coordinate and solve major problems in elevator quality and safety work. (Responsible for each provincial government)

（15） Improve policy guarantees.

Promote the formulation of elevator related regulations, develop plans for building elevator safety supervision capabilities, and clarify standards for the allocation of supervisory personnel, vehicles, and other equipment. The General Administration of Quality Supervision, Inspection and Quarantine is responsible for formulating a list of safety supervision responsibilities, clarifying job duties, and achieving due diligence exemption and accountability for dereliction of duty in accordance with the list. Local governments at all levels, led by the General Administration of Quality Supervision, Inspection and Quarantine and responsible by the State Administration of Work Safety, should strengthen the construction of elevator safety supervision, technical inspection, and administrative law enforcement teams, enhance personnel, equipment, and funding support, and ensure that safety supervision personnel are loyal to their duties and fulfill their responsibilities. (Responsible for each provincial government)

（16） Strengthen publicity and education.

Strengthen elevator safety education in primary and secondary schools, and popularize elevator safety knowledge. Give full play to the role of news media in promoting and guiding public opinion supervision, increase the publicity of elevator safety knowledge, advocate safe and civilized elevator riding, and enhance the safety awareness of the whole nation. The Ministry of Education, the State Administration of Press, Publication, Radio, Film and Television, and the General Administration of Quality Supervision, Inspection and Quarantine are responsible for strengthening the vocational education of maintenance personnel, promoting elevator enterprises to carry out training and assessment of maintenance personnel, and improving the professional quality and technical ability of maintenance personnel. (Led by the General Administration of Quality Supervision, Inspection and Quarantine, and responsible by the Ministry of Human Resources and Social Security, etc.)

General Office of the State Council